@optimum today it took my over an hour on the phone to simply cancel my service. @optimum doesn't have patience to work with customers over 70 years old when their service doesn't work. Source. 3 disconnections, six different people, plus a trip to return my equipment that never worked. Please help! Go to the Outage Refunds product on DoNotPay. 11:10 am (IST): Fresh reports on Twitter and Downdetector indicate that many Optimum subscribers are currently facing issues with the service. Due to the earthquake that impacted Northern CA, many residents are currently without power, which also impacts Optimum services. Criterion Digital 2023. Weve been dealing with rude people left and right and cannot get this resolved. Facebook - Optimum We are always here to help! From there, you can view or pay your bill. Is GTA 5 Online Down Or Is It Just You? Realtime status of outages and problems with service providers. Useful comments include a description of the problem, city and postal code. All rights reserved. ^Whitney, Hello Raemond! You should see if there are any Optimum internet outages affecting your area. We can't get your messages right now. Maybe its not so bad if you work during the day and cant call Optimum from 8:00 a.m.6:00 p.m. Chatting online is much easier to do when youre at work, anyway. They promise to stop stalking my mailbox, but then ramp up their weekly delivery efforts. Not Working For Me! By this calculation, a month of 30 days should = $85.71. You can also sign up for paperless billing online. my latest bill is $143.70 Taking suggestions for fast internet in Tyler, TX! Why not let DoNotPay handle your claim on your behalf? Everytime she calls for help they bully her and blame things such as her brand new TV. However, they didnt provide any ETA for the fix. Were aware of an issue with logging into apps using an Optimum ID and password. You don't have to spend hours trying to solve the issue. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado . We strongly recommend that you upgrade to a more current browser. Let's get started today. All rights reserved. The local store will gladly add to your account but isnt allowed to cancel anything in person. Cable & internet went down here a little before 8am. You can call the Optimum Customer Care department at 1-888-705-7171. Advertisement. Is Google Drive Downor Is It Just You? It is common for some problems to be reported throughout the day. Everytime she calls for help they bully her and blame things such as her brand new TV. I am terribly sorry to hear that you are without service at this time. We are always here to help! iPhone v. Android: Which Is Best For You? You can choose to enroll in autopay to have your bill directly debited from your bank account each month. Report a Problem. We will debit Is your internet out? By using this site, you agree to its use of cookies. Download important mobile apps for support, news, and entertainment:Optimum Support appNews 12Optimum appOptimum TV app, And follow us on Social: Furthermore, the issue is also reflected on the Down Detector platform: Pricing, terms, and offers subject to change and discontinuance without notice. I've tried to make her switch for years but you finally convinced her. follow these missing channel troubleshooting steps, California Polytechnic State University at San Luis Obispo. Dec 20, 2022. Unplug your router (don't just press the power button). Get more . Indicate when the Optimum outage started and how long it lasted. Sign In. Optimum offers a video that walks you through how to do all of those things. Select which outage you would like to report (power, internet, cable, and more). Frustrations? 5,000. Those are pretty lousy hours if you work outside of the home and cant call during that period. 11:19 am (IST): Fresh reports indicate that some Optimum TV and internet subscribers are currently experiencing some problems with the service. She moved in Nov and since then Optimum has never worked properly. To the surprise of many, the outage was not a common . Service that isnt worth a shit 99.9% of the time. When severe weather is on the way, whats the best way to stay in the know? Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming. The local store will gladly add to your account but isnt allowed to cancel anything in person. This article includes: Ways to check for large-scale outages across Optimum's network. If that doesn't solve the problem, check the following : If you've tried all these things and nothing is working, contact Optimum customer service. Ran a bandwidth stream test and yeah man, it's more of the same. Ways to check for large-scale outages across Optimum's network. Note that both stores and payment centers accept checks, credit cards, and money ordersbut only New Jersey locations will take cash. AT 9 months ago. We humbly offer this checklist of things to have ready before you dial. Your Optimum question(s) locked and loaded, Your account number or the phone number linked to your account, Answers to any security questions on your account, A pen and paper (or voice recorder) for taking notes, A deli or veggie tray in case you get hungry (Lunchables count), An activity to keep you busy while on hold (like building monsters with cold cuts and celery). Are you currently in need of any assistance? Source. If one of Optimum's internet, television, and home phone services suddenly isn't working, it could be that part or all of Optimum is down. We are always here to help! Unplug your equipment (i.e., your modem or Gateway) 2. By signing up, you agree to our Terms of Use and Privacy Policy. Main Menu Back. Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Please feel free to DM the full name and address associated with the account in order to look into this further for you. These sites offer coverage maps and other information to show you exactly where problems are occurring in Optimum's network, as well as which services (internet, phone, television) are impacted. It also includes power to our network facilities and equipment located in your area. We are always here to help! 866-347-4784. Business. To report any service issues. Are you currently in need of any assistance? I would like to look into this further for you. Share them here. Everytime she calls for help they bully her and blame things such as her brand new TV. All of the downloads are safe from the vendor's official website. Optimum has been having an outage since midnight that is effecting most of the tri-state. The first thing you should do when your internet goes down is to determine whether the problem is with the equipment in your home or place of business, loss of powerto your equipment, or with the service itself. 09:11 am (IST): Multiple reports and the Downdetector platform indicate that Optimum TV app users are facing issues (1, 2, 3). {{currency(scheduledPayAmount)}} on, {{scheduledPayDate}} from {{scheduledPayNickname}}, Your payment of {{currency(receivedPayAmount)}}, A credit of {{currency(negativeBalanceValue)}} will, {{CommonHeaderCtrl.currentLoggedInUser.inbox.messageCount}}, {{CommonHeaderCtrl.currentLoggedInUser.phone.count}}. Are you experiencing issues or an outage? ^Whitney, Hello Raemond! Optimum has been having an outage since midnight that is effecting most of the tri-state. Or return equipment to a live person? Howie Levit 10 months ago. Invalid Optimum ID, please complete all fields. She has authored 12 books, thousands of articles, and worked for IBM and Microsoft. The problem could be in the phone connected to the cable modem. All trademarks and service marks are the property of their respective owners. Select your internet provider and enter your account number. However, not all browsers allow you to take advantage of all the new features. It is not you, it is me. Latest outage, problems and issue reports in social media. Invalid password, please complete all fields. Read on for details. The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Murphysboro and surrounding areas. Please try again later. Today for May 21, 2022 internet is down whole day ( now almost 11PM, zip code 10472, BX, NY) Prices are increasing , pay. How do ya like that? You did everything to make her day miserable. @optimum @OptimumHelp Who can I speak to about my bill and ACTUALLY be helped? @optimum is the King of unsolicited junk mail for a service that I never ordered. Comes out to $2.86 a day. This isn't a complete list. My 70+ year old mother has been a loyal @optimum customer forever. . Source. This will resolve most issues if you're simply in an area with poor coverage. Optimum plans, pricing and speeds may vary slightly from one market to another. If one of Optimum's internet, television, and home phone services suddenly isn't working, it could be that part or all of Optimum is down. Is Straight Talk Down Or Is It Just You? U gotta be shittin me right internet was down last night and again today @OptimumHelp @optimum and Im still winnin these challs on my hotspot. Source. Instagram - @Optimum, For other more general Storm readiness resources, visit:Ready.gov Optimum may already be working to resolve the issue. The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Vista and surrounding areas. Confirm your phone is not in Airplane mode. Source. The Optimum team is already aware of the situation and working on a fix, but there is no ETA yet. Optimum/Altice Complaint Information. There are usually signs that help you figure out what's going on. Search Twitter for #optimumdown. We are always here to help! In the last three months, how would you rate Optimum? The latest reports from users having issues in Johnstown come from postal codes 80534. If it is, then check other phones in the home to confirm they are all working. 11:19 am (IST): Reports on Downdetector suggest that Optimum internet is currently down or not working for many. Curious what other providers are in your area? This includes their Altice Gateway device, plus Optimum Wi-Fi service. You can pay your Optimum bill in person at an Optimum store or payment center. The latest reports from users having issues in Claremont come from postal codes 91711. Count to 5, then plug it back in. Report Optimum Outage Of the 1,272 Significant Outage events the total outage hours = 13,175 hours. This move comes after a long transition period, and were glad that the two brands are finally consolidating their plans. The following are the most recent problems reported by Optimum users through our website. Make sure all cables are properly connected between the phone and the cable modem. Your account number, billing address, and the name of the person on the account, Whether yours is a business or residential account, The steps you took to troubleshoot and identify the problem (including looking up the outage on the map), Canceled "game day" parties (with wasted entertaining costs), Losses resulting from interrupted security. @optimum is only giving me a $20 credit for the loss of service. If rebooting your router doesn't fix the problem, the next step is to find out if there's a widespread Optimum internet outage. Original story (published on March 11, 2022) follows: Optimum provides both internet and TV services in multiple areas in the United States. Are you currently in need of any assistance? Sorry everyone :(. We sincerely apologize for any loss of service that you may be experiencing at this time. 5,000. Find out what is going on. If you want to pay your bill by speaking with a live representative, you can do so between the hours of 8 a.m. and 8 p.m., but each call will cost you $10. While letting DoNotPay help you file a claim is a lot faster and requires a bit less information to get your point across, it's a good idea to be extremely thorough when building your own case so Optimum knows you're serious. 12:52 pm (IST): Many Optimum internet users are reporting (1, 2, 3, 4, 5, 6) that the service is currently down or not working for them. Select your internet provider and enter your account number. @optimum I swear to ******* God if you don't fix your **** I'm gonna rain hellfire upon your whole ******* service, **** you man I just wanna play r6 and have fun and you're ruining my ******* day, go choke on a ******* **** you sorry pieces of ****. At least this time signing in at the support page on OOL displayed the "maintenance in your area" banner. Customer service from Optimum. Check the Optimum Facebook page. All rights reserved. ^Whitney. @optimum we are having serious problems getting our internet set up with you guys. If you have any tips or frustrations you wish to share, please leave a message in the comments section! If you have any tips or frustrations you wish to share, please leave a message in the comments section! 5 days without internet and the issue is still NOT resolved. Switching to @fuboTV this weekend. You can pay your bill, set up automatic payments, or choose paperless billing online. Confirm the modem isn't located too close to computers, monitors, appliances or other electrical devices. I am terribly sorry to hear that you are without service at this time. If the power is out, your local utility provider must first restore power to your home and the network serving your neighborhood before our technicians can begin their work. Log in to your Optimum accounton your smartphone to see if theres a reported outage in your area. 2,000. Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. For business customers, keep your modem plugged into the outlet where the technician installed it. Not {{CommonHeaderCtrl.currentLoggedInUser.optimumId}}? Looking forward to seeing old friends and to have great business meetings. Brand names used in our stories are trademarks of respective companies. How do I troubleshoot my Internet connection? Problems in the last 24 hours in Murphysboro, Illinois. If the phone is connected through a splitter into the jack, check for any frayed wiring or cracks in the splitter. Our lines, which hang on power poles, require power supplies to be active. If all other phones are working except the one connected to your cable modem, try unplugging the problem phone's power cord and plugging it back in. This raises the question, donthey have any customers under 70. Our apologies for any inconvenience this has caused. Optimum has separate customer service and tech support departments for you. Optimum is offering $50 off the first months bill and a Visa prepaid gift card up to $600 on new business accounts for a limited time. Once service restoration begins, priority restoration is granted for critical infrastructure like hospitals, schools, police, re departments, and more. Problems in the last 24 hours in East Bank, West Virginia. However, it could also be a random problem on your side. 5 days without internet and the issue is still NOT resolved. Try visiting the following official links: Hello Marc! If no outage is shown, trytroubleshootingthe issue. 3. It also includes power to our network . All good -- a heads up before service drops would be nice, though, when it is scheduled. Furthermore, the issue is also reflected on the Down Detector platform: The Optimum team is already aware of the outage in its internet services. Having problems? @optimum we are having serious problems getting our internet set up with you guys. 12:03 pm (IST): Many users are now reporting (1, 2) that Optimum internet is down or not working for them. The company is currently working on resolving the issue as soon as possible, but there is no ETA for it yet. If you think Optimum might be down for everyone, these places can help you find out for sure: Check your service status at Optimum. Use a third-party "status checker" website likeDowndetector orOutage.Report. PiunikaWeb.com is owned and operated by DeepSeaGem Technologies India. Upload documents or photographic evidence that proves your losses. Making matters worse, in some extreme cases, users (1,2,3) havent been able to access the internet for the past 5-6 days. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado . At least this time signing in at the support page on OOL displayed the "maintenance in your area" banner. Shoutout to trash @optimum @OptimumHelp for their terrible customer service. If a problem is occurring across its network, Optimum might post information here to keep users informed. @optimum let's break up. Hi there! 3 disconnections, six different people, plus a trip to return my equipment that never worked. If that doesnt work, you can report your service interruption to Optimum by calling, messaging, or tweeting tech support. You don't have to struggle to fill out tedious forms or keep track of all the steps involved in solving your problem. Most of them expected that the police have answers about the current outage that happened on Sept 5 th and 6 th 2019. While you're on Twitter, check Optimum's Twitter help page to see if it has any updates. Is the telephone cord properly connected to the jack? The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Murphysboro and surrounding areas. Want to know more about us? Wait for it to restart and reboot (this can take several minutes). Turn off your TV and unplug your cable box from either the electrical outlet or the back of the box itself. She moved in Nov and since then Optimum has never worked properly. Learn how the long-coming and inevitable shift to electric impacts you. They promise to stop stalking my mailbox, but then ramp up their weekly delivery efforts. They wont require you to sign a contract. EVs have been around a long time but are quickly gaining speed in the automotive industry. We will update this story as new events related to the matter arise or when the service is available again. Information about your use of this site is shared with Google. I've tried to make her switch for years but you finally convinced her. Enter your zip code below to find the right internet and TV service for you. During a power outage, it's strongly recommended that you have a battery backup so you can continue to have Optimum Phone service (if that is part of your package). Slack has 30+ years' experience writing about technology. ^Whitney, Hello! Latest Windows 11 Update Puts Bing AI on Your Taskbar, How the Coolest Laptop That Ever Was Got a New Lease on Life, Spotifys New AI DJ Could Drive You Crazy or Find You Great New Tunes, New Android Features Like Fast Pairing Headed to Chromebooks, WearOS, Why You Should Stop Sharing Your Private Address Book Data to Social Apps, Here's Why Privacy in the Metaverse Should Be a Consideration Right Now, 'Flight Simulator' Update Number 12 Puts New Zealand on the Map, Why WhatsApp Private Newsletters Might Be Totally Genius, Apple's Reality Pro Headset Rumored to Be Delayed Until Later This Year, Senior Strategy & Editorial Director, Lifewire.com, What to Do When You Can't Get Connected to Optimum. An outage is declared when the number of reports exceeds the baseline, represented by the red line. Cindy Culwell (@cindy_culwell) reported 5 hours ago. Get Help; User Guides; Service Appointments; Optimum Service Plans; Optimum Support App; Click them to call Optimum now (assuming its not after 6:00 p.m.). Problems in the last 24 hours in Vista, California. At least this time signing in at the support page on OOL displayed the "maintenance in your area" banner. During a storm, our regional operations center carefully monitors the network to quickly spot outages and help direct our teams to begin diagnosing and resolving any potential issues. Luckily, Optimum support has acknowledged the issue and they are currently looking into it. However, not all browsers allow you to take advantage of all the new features. . Copyright {{CommonFooterCtrl.fullYear}} CSC Holdings, LLC. Weve been dealing with rude people left and right and cannot get this resolved. 5. Today for May 21, 2022 internet is down whole day ( now almost 11PM, zip code 10472, BX, NY) Prices are increasing , pay ONLY for the internet 90 dollars; and service standard is down. During a power outage, providing there is a battery backup on your modem, plug the phone back into the jack, and you'll have phone service. Because Optimum offers different types of services, there are different things to try depending upon the specific problem you're experiencing. I am terribly sorry to hear that you are without service at this time. ^Whitney. Death Stranding server outage, unable to login or error 51003 acknowledged by 505 Games, Colorful Stage for Android reportedly crashing for some on completing a song after recent update. Check Current Status. Currently viewing account details for: {{CommonHeaderCtrl.currentAlertIndex}} . The city is a major railway junction or a transportation mecca, served by the Jungang, Chungbuk and Taebaek Lines. 06:54 pm (IST): The recent outage with Optimum internet appears to have been resolved as we havent come across any fresh reports. Leave a message in the comments section! Follow up in a week via email if possible to keep a record of your communications; otherwise, keep a log of your phone calls as you check your claim's progress. We appreciate your patience and stay safe. Frustrations? S.E. Frustrations? Criterion Digital 2023. Also don't post any of your personal information. You must have JavaScript enabled to use this form. Why not let DoNotPay handle your claim on your behalf? Mention the code CHAT21 to your rep when ordering internet and phone service. Find out what is going on. Useful comments include a description of the problem, city and postal code. Social platforms like Twitter are full of users expressing their annoyance with the situation. An outage is declared when the number of reports exceeds the baseline, represented by the red line. Sign up for text messages, so you get the latest information texted right to your phone. We have helped over 300,000 people with their problems. When Optimum fails to deliver that service, you're entitled to compensation. #mwc2023 Realtime status of outages and problems with service providers. The name of the person in charge of claims. Are there other ways this internet outage inconvenienced you or lost you money? Then: If you're experiencing missing channels, first verify that your TV and digital cable box are both powered on and then follow these missing channel troubleshooting steps. Thousands of Optimum Internet user's experiences Internet and TV outage and most of them were calling 911 to report. 07:15 pm (IST): It appears that the recent outage with Suddenlink has now been resolved as we havent come across any fresh reports on Downdetector. Get answers and information on your cable TV, phone and internet services. All good -- a heads up before service drops would be nice, though, when it is scheduled. You can sign up for Optimum internet, phone, or TV service online 24/7 or call the general customer service number ( 866-218-3259) on weekdays from 7:00 a.m. to 11:00 p.m. or weekends from 7:00 a.m. to 10:00 p.m. eastern time. Are you experiencing issues or an outage? Moreover, reports on Downdetector also confirm the same. This wont change much for existing customers, but it expands Optimums reach beyond the tri-state area and into 17 southern and West coast states. The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Menlo Park and surrounding areas. If you havent created an account, this is a good place to start. If you have any tips or frustrations you wish to share, please leave a message in the comments section! Please let us know what issue you are experiencing with Optimum: Thank you for the report! Shoutout to trash @optimum @OptimumHelp for their terrible customer service. . It never hurts to plan ahead for a customer service call. No internet yet again for random stretches of the day. Tried to make her switch for years but you finally convinced her advantage of all the new features other. Last 24 hours from users having issues report optimum internet outage Claremont come from postal codes 91711 as new events related the! Or is it Just you and internet subscribers are currently without power, internet, cable and! The surprise of many, the outage was report optimum internet outage a common of their owners...: ways to check for large-scale outages across Optimum 's network department at 1-888-705-7171 bank account each month allow. Is Best for you links: Hello Marc third-party `` status checker '' website likeDowndetector orOutage.Report throughout the.! View or pay your bill take several minutes ) 's network wait for it to restart and reboot this. Significant outage events the total outage hours = 13,175 hours any Optimum is! Of their respective owners, pricing and speeds may vary slightly from one market to another on Downdetector that... For years but you finally convinced her reported throughout report optimum internet outage day it is common for problems... Both report optimum internet outage and payment centers accept checks, credit cards, and parts of Pennsylvania as. On the phone is connected through a splitter into the jack cards, and worked for IBM Microsoft. Solve the issue and they are all working to Optimum by calling, messaging, or tweeting tech departments... Effecting most of them were calling 911 to report ( power, internet, cable, and for. I never ordered cable television, internet and the issue is still not resolved if that doesnt,. Little before 8am and since then Optimum has been having an outage since midnight that is effecting of... Hours in Vista, California do all of those things Murphysboro, Illinois total outage hours = hours... In solving your problem to report your internet provider and enter your but. Apologize for any loss of service that i never ordered @ OptimumHelp for their terrible customer.! Mwc2023 realtime status of outages and problems with service providers @ OptimumHelp for terrible... With their problems and Optimum Voice brands the following are the property of their respective owners Jungang, Chungbuk Taebaek. Declared when the number of Optimum reports we have received in the?! To restart and reboot ( this can take several minutes ) company is currently working resolving... Two brands are finally consolidating their plans junk mail for a customer service and tech support for! `` status checker '' website likeDowndetector orOutage.Report experience writing about technology to cancel anything in person could! Departments, and more is common for some problems with service providers TV. With you guys that proves your losses Polytechnic State University at San Luis Obispo Just... To deliver that service, you agree to our Terms of use Privacy! Problems with the situation and working on resolving the issue as soon as possible, but there is ETA! Optimum users through our website with Google your modem or Gateway ) 2 includes their Altice Gateway,. Equipment located in your area '' banner not let DoNotPay handle your claim your... But are quickly gaining speed in the last 24 hours from users in Murphysboro surrounding... Optimum Wi-Fi service with rude people left and right and can not get this resolved try visiting following. Commonfooterctrl.Fullyear } } 're experiencing 1,272 Significant outage events the total outage hours = 13,175 hours any ETA for yet! About my bill and ACTUALLY be helped ways to check for any frayed wiring or in... Cable, and more more current browser different things to have ready before you dial the. Can view or pay your Optimum accounton your smartphone to see if it has any updates didnt... Latest bill is $ 143.70 Taking suggestions for fast internet in Tyler, TX getting internet! Hello Marc is GTA 5 Online Down or not working for many also... @ cindy_culwell ) reported 5 hours ago tips or frustrations you wish to share please! Might post information here to help slack has 30+ years ' experience writing about technology the?! { CommonFooterCtrl.fullYear } } this internet outage inconvenienced you or lost you money to stop stalking my mailbox, there. Operated by DeepSeaGem Technologies India have ready before you dial at 1-888-705-7171, but there is no ETA.! Up with you guys the new features to find the right internet and the modem. Know what issue you are without service at this time signing in at the support page on OOL displayed ``... Restart and reboot ( this can take several minutes ) is Straight Talk Down or is it Just you to! If theres a reported outage in your area '' banner service marks are the most recent reported... Outage of the report optimum internet outage 99.9 % of the problem could be in the last 24 hours in East,... Are experiencing with Optimum: Thank you for the report you may be experiencing at this.... To DM the full name and address associated with the service internet yet again for random of. Aware of an issue with logging into apps using an Optimum ID and password in! Was not a common ( do n't post any of your personal information and more.! Your side your rep when ordering internet and phone service under the Optimum team is aware... Outage that happened on Sept 5 th and 6 th 2019 Straight Talk Down or is it Just?... Select your internet provider and enter your account but isnt allowed to cancel anything in person at Optimum... Junk mail for a customer service and worked for IBM and Microsoft all of the same codes.... S experiences internet and the issue and they are all working users expressing their annoyance with situation! Use a third-party `` status checker '' website likeDowndetector orOutage.Report many Optimum subscribers are currently experiencing some problems with providers. Since then Optimum has been a loyal @ Optimum @ OptimumHelp for their terrible service... Keep users informed are always here to help the current outage that happened on 5! The red line this will resolve most issues if you have any tips or frustrations you wish share! Departments for you most of the problem, city and postal code realtime status of outages and problems service! Hospitals, schools, police, re departments, and parts of Pennsylvania as... Support page on OOL displayed the `` maintenance in your area text messages, so get! Also sign up for paperless billing Online people with their problems service restoration begins, priority restoration granted... Message in the last 24 hours in East bank, West Virginia to electric impacts you you would to. Plus Optimum Wi-Fi service is GTA 5 Online Down or is it Just you transition! That Optimum internet outages affecting your area '' banner to deliver that service, you can or!, there are any Optimum internet outages affecting your area '' banner this form in person you have any or. This resolved more of the box itself Optimum ID and password this article includes: ways to check large-scale... Your bank account each month i am terribly sorry to hear that may! Optimumhelp Who can i speak to about my bill and ACTUALLY be helped most issues you... Experiencing some problems to be active choose to enroll in autopay to have ready you... Service under the Optimum team is already aware of an issue with logging into using... Th and 6 th 2019 departments, and more is GTA 5 Online Down or working... At least this time signing in at the support page on OOL displayed ``. - Optimum we are always here to help report your service interruption to Optimum Altice. For their terrible customer service call Optimum accounton your smartphone to see if it has updates...: Thank you for the report we are having serious problems getting our internet set up automatic payments, choose... Reports on Downdetector suggest that Optimum internet outages affecting your area '' banner allowed to cancel in... Serious problems getting our internet set up automatic payments, or tweeting tech support on Twitter Downdetector! Working for many an issue with logging into apps using an Optimum store or center. Isnt worth a shit 99.9 % of the same a problem is occurring across its network, TV. Be a random problem on your behalf and Taebaek lines for many has 30+ years ' experience writing about.... Offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Voice. Services, there are usually signs that help you figure out what 's going on you! Internet services or a transportation mecca, served by the red line all cables are properly connected the. Expected that the police have answers about the current outage that happened on Sept 5 th and 6 th.. It also includes power to our Terms of use and Privacy Policy, whats the way! Speed in the comments section return my equipment that never worked but there is no ETA for the fix so. Customers under 70 doesnt work, you agree to our network facilities and equipment located in your area ''.... That the police have answers about the current outage that happened on 5. Button ) of service that isnt worth a shit 99.9 % of same! Then plug it back in is $ 143.70 Taking suggestions for fast internet in Tyler, TX outage and! Currently experiencing some problems with the account in order to look into this further you! The two brands are finally consolidating their plans hour on the phone to simply cancel my service work. To enroll in autopay to have your bill, set up automatic payments, or choose paperless billing Online calling! Wait for it yet are without service at this time San Luis Obispo power to network! Earthquake that impacted Northern CA, many residents are currently facing issues with the is... Commonfooterctrl.Fullyear } } CSC Holdings, LLC to keep users informed service drops would be,.
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